Contacts
I was working with our database today and looked at the “Vitals” page that lists stats. It showed that since January 1, 2007, I have been assigned 1303 contacts. I have contacted (call, email, letter) and closed out 1245 of them. I have left several “open” because I will call them back a month after the first call to check in. No wonder my mouth and fingers are tired at the end of the day.